How to renew an SSL certificate


SSL certificates are valid for one year. This means that if you want to keep them active annually, you need to renew them and install them on your domain. With us the process is extremely simple, in fact in just a few clicks you can either renew the invoice, or recreate the new certificate and install it on your website.

Invoice payment

As with any of our other services, a renewal proforma is sent via email 30 days before its expiry. On this proforma you have all the information necessary to proceed with the payment for the renewal of the service. Alternatively, by logging into your client area, you can renew your SSL certificates at any time (like all other services). Freely.

As we said the SSL certificate has a nominal duration of 12 months. However, the standard procedure (shared among all the certification authorities) requires to prepare the administrative expiration of the certificate 1 month earlier than its nominal deadline. This is done to allow technicians to do all the necessary operations (eg updating on the servers where it is used, etc.) without incurring in periods of disruption.

Certificate Renewal

Once the SSL certificate invoice has been paid, our system automatically prepares the certificate to be eligible for renewal. Entering then in your customer area under My Services in the certificate sheet you will find it now in Pending Verification status:

Here the certificate is ready to be re-verified and subsequently installed on your website.

  1. As you can see how to verify the certificate, the one used in the creation phase is maintained (in the case of this example, it checks via HTTP)

  2. Therefore download the verification file via the "Download Auth File" button and upload it via FTP to your website in this path: 


    Make sure the file has been uploaded correctly by browsing it with a browser in this path:


    If you browse it correctly, all you have to do is wait for the CA to verify the file itself. At that point the SSL certificate will be sent to you via email and will be available for download on the product page within your customer area

  3. If you wish to change the verification method, you can do so using the "Change Approval Method" button. In addition to verification via HTTP, the following are available: via DNS and via MAIL.

New Certificate Installation on Website

If you have done everything correctly, after a few minutes the CA will have finished verifying your domain. Releasing your new certificate. You can check the status of the verification via the SSL certificate detail page (in your customer area> My Services, click on the certificate you are renewing). If the certificate status changes from Pending to Active it will mean that your certificate will be ready to be downloaded and installed.

The certificate will be sent to you both via e-mail and will be available on this page using the "Download Certificate" button.

Now that you have the new certificate, you can follow the guide How to configure a commercial SSL into your hosting account to finish the installation.


As you have seen the renewal of the certificate is very simple. It can be summarized as follows:

  • execute payment of the renewal invoice (or freely renew the certificate from your customer area)
  • complete the verification of the domain through one of the foreseen methods (HTTP, DNS, EMAIL)
  • download the new certificate
  • install the certificate on your site following the guide How to configure a commercial SSL into your hosting account

We remind you that the our staff remains at your disposal for every need.

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